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TechnoparkToday.ccom (oct, 2013) > Danbauk – One of the restaurants started by IT professionals, in Leela Infopark Building, Technopark gets termination notice (with immediate effect) from Leela Infopark food court sub-licenser. Leela Infopark is inside the Technopark Campus in Trivandrum. Food courts in Technopark have always courted controversy.
Here is the transcript from the restaurant owners.
From: Tigy Thankachan [[email protected]] Sent: Thursday, October 31, 2013 4:14 PM
To: <Removed to protect privacy>
Subject: Danbauk – sudden termination (support requested)
Dear All,
As you know Danbauk has been operating from the food court at Leela for the past 22 months. We are the only food counter to have survived in this food court for this long. Till date we have tried our level best in providing you with quality and value. At the heart of our success are satisfied Customers and happy employees.
Yesterday midnight we received a termination letter (as email) from the sub-licenser Mr. Joy who runs the food court asking us to vacate the premises with immediate effect. We were not even given the 3 months mandatory notice which is described in our license agreement with Mr. Joy. The reasons described for our termination are totally absurd and false. Here is a link to the termination letter that we received:
http://www.danbauk.com/downloads/harmony_termination.pdf
As a responsible vendor we would like to let our customers know the following:
1. Mr. Joy’s claim that we don’t have the statutory license is false. We have a valid license from the concerned govt. authority which is valid until next year. We are the only food counter in the food court to have obtained FSSAI license.
2. All our workers have obtained necessary health certificates. Only based on this, the concerned authorities have issued us the license.
3. Regarding change in menu – We have provided our full menu plus the additional TBA (To be added) list at the very beginning itself. Tea and Coffee was just one of the items in the list. However it was not included in the beginning. When we decided to add it, we very well informed Mr. Joy in advance. However Mr. Joy denied our request with no real explanation. Every other food counter in the food court is allowed to sell Tea and Coffee, but we are not. Mr. Joy charges us more than many other counters as common area charges. These charges are imposed upon us without even having a basic discussion with us. The FSSAI license that we hold entitles us to sell any food and beverages as allowed in the country. Selling of Tea and Coffee is not prohibited by any food council or agency in India.
4. Mr. Joy’s allegations regarding dumping of food waste (in the common eating area) as well as misbehavior to security staff is just an imaginative story of him just for finding reasons to terminate us.
5. Regarding the allegation that we create nuisance for the customers/employees – I don’t think I need to give any clarification in this regard. We have had a very friendly relationship with all our customers till date.
5. It may be noted that from the very outset Mr. Joy had started making all sorts of trouble for Food Court occupants for forcibly obtaining premature termination of sub-license from them and many Food court occupiers vacated from their premises by forfeiting their security deposit amount by fearing torture made by Mr. Joy (Dhakhani Deigh, Steak Out, St. Michels, Varnam, Dosa Plaza etc are few of the victims). Immediately after taking vacant possession of prematurely terminated premises Mr. Joy used to grant fresh sub-license to new occupants on fresh terms and conditions with enhanced license fee and security deposit. On 19.04.2012 a group of hooligans went to the food court by uttering filthy language and threatened the occupants of the food court that they would also finish them if they make any complaints against Mr. Joy. We had lodged a police complaint in addition to complaints to Technopark authorities and political leaders.
6. It may also be noted that Mr. Joy makes annoyance to the food court by illegally obstructing the amenities enjoyed by them such as water supply, lift operation etc, and also demand without any prior notice and against the terms of the sub-license agreement exorbitant increased license free of the food counters, common area etc.
The above mentioned facts clearly underline Mr. Joy’s intentions in forcefully terminating us from our business premises without any prior notice. We are informed that we will not be allowed to enter the premises today onwards. This is totally against human justice and illegal by any means. Hence we requested police protection for entering our business premises to do business. With the help of police we were finally able to enter our premises by 2:00 PM today. We had lost the major business time by then. Please note that the income that we generate from this business helps run very poor families of our employees.
We are glad that many of your employees took time to speak with us and were sympathetic with what happened to us. On behalf of Danbauk I request a collective effort from your side in retaining our services at the food court without interruption. The Officer at the police station has called upon a meeting tomorrow at 10 AM to sort out things. However it is the support from our customers which we value the most. Once again on behalf of team Danbauk, I thank you all for the support.
Danbauk Restaurant founded by two Techies – Tigy Thankachan and Shavab Mohamed ( Read Here…), and the restaurant is well known among techies for providing yummy and delicious food.
Recently the middle men contract of food court in Tejaswini termintaed by Technopark authorities after such serious allegations against the middle man – who is selling the space for high square feet rates, and not providing facilities and created trouble for the shop owners. now technopark authorities are directly running the Tejaswini food court.
Update on Nov/04/2013
Here you are given a chance to speak out your opinion against this ashamed act. Kindly make your opinion and sign this combined petition which is targeted to assure justice for Danbauk. This petition will be forwarded to the Honourable Chief Minister of Kerala Shri. Oommen Chandy and the respectable Minister for Industries & Information Technology Shri. P.K. Kunhalikutty. Please support Danbauk to come back and vote for this -to sign a petetion – Click Here…
Readers, please let us know your feedbacks and comments at the bottom of this page.
Why the middle men exist in a place like technopark? – Why can’t technopark authorities can directly give the food court space to the vendors – as they are doing with the IT buildings?
it can’t be justified. that is a very good restaurant providing authentic thalassery food. and their dishes are plenty in quanity and worth for money. Avoid all such greedy middle men and goons from the technopark campus. techies needs to get good food in reasonable price. authorities should take necessary actions and we need Danbauk restaurant in technopark.
I never had any bad experiences with Danbauk and the food are really good. Terminating the contract is not fair. I strongly vote for Danbauk restaurant to continue providing the good services that they have been doing so far. One more thing to add is that the staffs are really cordial and as a customer I am really happy with them.
This is a very good shop in the food court, and they provide the dishes in good quantity, worth the money. they are very friendly too. I would always suggest Danbauk to my friends – for the quality (of food & service) & the quantity.
Please take the necessary measures to undo this injustice to them; and help them do the business here.
Danbauk is one of the place in TP i like to have meals.. it is very bad that such things are happening. Hope TP authorities take a strict action against the middle men.
Danbouk always provided good quality food..they have always maintained the quality throughout… this is the only counter in Leela food court which is reliable .. without this counter the food court is nothing, particularly because many other counters have closed down now.. the food court contractors are been notorious for foul plays in all the buildings, they should not take techies for a ride.. please cancel the termination notice and let Danbouk continue…
Danbauk is perhaps the best restaurant in Technopark in terms of consistent food quality, serving time, and staff attitude and behaviour. It is a shame that such incidents happen to the best of people. Offering full support to Shavab, Tigy, and the whole Danbauk team.
Danbauk is the only place where we can have good quality food and that too in a good quantity value for money food. That is the best restaurant in Leela food court – or perhaps the best in the technopark itself. we used to go to Leela building to have food from danbauk. so the allegations against them is baseless and the foulplay of the middleman. technopark – or the buildings within technopark should cancel the contract with such middlemen, and give direct contract to the food counters. becasuse of this middle man. most of the food counters closed there now. ultimately the loss is for techies. I support Danbauk to fight against such an injustice. Everyone who visited your stall at least once will support you. we all are with you team Danbauk. thanks technoparktoday to take up this news and help it to reach out us.
I have seen the dedication and hardwork that have gone behind setting up this counter and I have seen the good experiences people have shared here. I hope the concerned authorities (TP, Police and rest of the bureaucracy) look in to this matter and allow SME F&B Industries with good reputation like DanBauk to operate without fear of prejudice and persecution. All the best and hope this issue gets resolved soon.
Middle men should be eliminated from everywhere…I know personally the dedication of the entrepreneurs of Danbouk to give their customers the best of their service and quality…..
It is shocking to read this! Why should someone terminate a restaurant when they are catering a very good service? And why do they have a middlemen operation in a place like technopark? All the very best to the Danbauk team for their fight for justice!
This is shocking!! Danbauk provide great food experience and treat customers very well. Immediate termination with absurd reasons is injustice. They deserve justice. I hope the legal authorities will take necessary action. Shame on all who act for the sub-licenser and his supporters. I totally support Mr. Tigy Thankachan, Mr. Shavab Mohamed and team Danbauk for their fight for justice
This is the only restaurant in Leela Infopark which provides clean and tasty food very consistently. Please do the needful to bring them back.
What is wrong with this Leela group management team??? This is totally absurd… Danbauk has been a very well maintained and very renowned restaurant among techies for their quality food. All the Malabar dishes they serve are very good and neat. Their customer care is also very good, polite, and respectful. As per the above article, all the outlets in the food court should have given atleast 3 months prior notice for vacating the place given to them. Forcefully removing them is not legal.. and they are doing injustice to a business. This is unacceptable. Police please do impartial treatment to this and please allow them to do business in Leela Food Court. Tigy and Shavab bhai… I am always there for you… Dont worry 🙂 ( PANI namukkum kodukkamnney.. 😉 got it..!! ?? )
Danbauk is the best restaurant in technopark in terms of quality, quantity and hygienes. and they are very friendly to the customer, and their serving time is very less. everybody is satisfied and happy about their service so far. I can’t understand why such middlemen exist in technopark. It is our responsibility and need to keep Danbauk functional. We need such dedicated and good quality food providers in Technopark. Lets think about what we can do? – I offer my support for any initiative to bring back Danbauk in Technopark.
Omg! Can’t believe what all things are happening in TP. I am a satisfied customer of Danbauk. They have an awesome food menu. I strongly support them. Stop doing Injustice..We need Danbauk to come back!
What a shocking news. This is one of best food outlets in Technopark. Why this kind of an action from the Licencee/Broker of the food court. I think the licencee iteselff planning to start a new food outlet in the same place of Danbauk. He think then he will get the regular customers of Danbuk. Whatever is the reason, we like the food and behavior of the restaurant team. I SUPPORT. We all, the techie community is with you. Leela Infopark authority, please look into this.
Thank you all. We sincerely hope that things will be resolved very soon. Our sincere thanks for the care and support that we received so far. – Tigy (On behalf of Team Danbauk)
Tigy & Danbauk team, you guys are providing quality food in reasonable cost. and no other restaurant in technopark can match you in food quality, quantity and customer interaction. We – the entire techie crowd is with you in this matter.
What an injustice? these middle men is getting the space in a very cheap rate and they are re-selling it for a much much higher price – to the restaurants. and now they started to play fraud towards the good restaurants. We all know Danbauk is the best restaurant in the entire technopark, and we don’t want to close it down because of some lame reasons as told by the sub leaser.
Thank you Joseph!!
I believe leela infopark officials should be arrested and brought in front of the court for such stupid actions. The lady administrator is so mean and cruel in her activities. I dont know how captain leela gets such worse candidates to run his building. Government should either close their operations in technopark. I have seen many a times the officials misbehaving to many people including the securities and other officials. Why is technopark allowing such stupids inside?
Surprised to see the allegations against Danbauk – misbehavior, nuisance to employees, dumping waste???. This is totally absurd. They provide quality food and they are always cordial to the customers. We hope the authorities would look into this matter and resolve the issue soon.
Danbauk is always provided good quality food.I strongly vote for Danbauk restaurant to continue providing the good services .We need Danbauk to come back.All the very best to the Danbauk team for justice.
Danbauk is the best restaurant in Leela food court. I support Danbauk to fight against such an injustice. We need Danbauk to come back.
Danbauk always provided good quality food in reasonable rate. I offer full support to Danbauk team for their fight against injustice.
Its a Big Shame to the whole technopark. It should be the fault from Leela Infopark authorities to have such an IDIOTIC Middleman to manage their food court. Danbauk always provided great food and good service. Lets support Danbauk management and staff for their fight for justice.
I can’t believe that Danbauk has been provided with a Terminating notice. I am really ashamed of the Leela group management group for providing such a notice. I found Danbauk is a the best restaurant in Leela food court by providing quality food throughout.. Our support is there with u..
Till now I never had any bad experiences with Danbauk .
This is a very good shop in the food court,and the food are really delicious and they provide the dishes in good quality also.
The Danbauk staff are also very friendly and their services are very good and as a customer I am really happy with their service.
I offer my whole support for any initiative to bring back Danbauk in Technopark..
Danbauk is a good and reliable restaurant among the counters in Leela food court. They provide good quality food and appreciate their customer service to us. I really support the danbauk team to come back..
Its a shocking news.Danbauk is a good resturant. They provide appealing good food quality at reassonable price.The behaviour of the staffs are good.I strongly support Danbauk and want to come back as soon as possible.
Kindly cast your vote on the issue and support Danbauk to
come
back using the following link :
http://danbauk.com/petition.html
On my experience with Danbauk resaurant…I really appreciate their hardwork and service that they provide to all their customers.
Their food are really delicious and quality of their food is very good. I stand with them to fight for the injustice that have happened to them.
We need Danbauk back…
Please deposit your vote on :
http://danbauk.com/petition.html
Please cast your vote on:
http://danbauk.com/ petition.html
I have no idea about the basis of this allegation but as a customer of Danbauk since its first day, I will totally vouch for them. Its not just tasty food that makes them different but their dedication towards good business practises and customer care. Tigy and Shavab has been good friends of mine too and its a pleasure being their customer. Injustice will never Survive. I am sure Danbauk will come back like a Phoenix.
This is shocking ….
This is the height of injustice. such middlemen spoiling the entire techopark. the action against Danbauk can’t be justified in any of the means. probably they are the best restaurant in technopark, since it was started by techies, they have the commitment towards the tech community that we can know from the food they serve and the way they interact with the customers.
Anyone who visited their once will understand how professional they are managing that restaurant. food quality is excellent and quantity is the best.worth for every single rupee you are paying them. the staff is very customer friendly and they serve very fast also.
I never faced any difficulty with their outlet. they are the most professional people and all i have to say is there should be more restaurants and food vendors like Danbauk there in Technopark.
I strongly support Danbauk to fight against this injustice.
Middleman should not be there in these food courts. If technopark authorities (Leela Infopark in this case) handle these things, it will be easier for the vendors and most importantly the IT employees would get food for reasonable price..
I really do like the food provided by Danbauk …. I strongly support Danbauk….!!
Thanks buddy for sharing this pic
We want some other else thats worth for money and health
Goonda Raaj!!! ??? What a shocking information about the sub-contractors that too in Techno Park who acts in such weird manner!!! This is really mere injustice. I do strongly support Danbauk as I have never come across any issues with their cleanliness, food, price, quality, quantity and especially service.
Danbauk is the only restaurant who is customer friendly at the leela foodcourt. Everybody already knows about the inhuman treatments of vendors by the management. So many restaurants have already closed due to this. I think every restaurant owner should re consider their agreement with this fool.
Have a look at these snaps too,,,the very authentic thalassery dum chicken feather biriyani…
Look at this snap : Authentic Thalassery Dun Chicken Feather Biriyani