Executive – Receivables and Reporting Services

Alamy Images, Technopark is looking for an Executive – Receivables and Reporting Services.

Role Purpose:
To be part of Receivables & Reporting Service functions of a UK Company in India.

The main purpose of this role is to:

1.    To be part of the team in India in the day to day deliverables.
2.    Chase debts in line with the payment terms and as per the protocol defined.
3.    Coordinate with other service units to ensure Credit control policies are adhered.
4.    Solve queries raised either by other service departments in India or directly by the support departments in UK.
5.    Escalate unresolved queries to Team Leader in India.
6.    Ensure to strictly follow the Credit Control Policy issued time to time by the UK Company and other protocols designed for Credit control functions.
7.    to prepare the monthly standard sales reports and adhoc reports as per the request from the sales team in the UK

Responsibilities:

1.    Handle queries, enquiries on remittances, co-ordinate with clients if required, or with other support functions as per the deadlines defined. Escalate unresolved queries, remittances, etc to the Team Leader.
2.    Chase distributor and other debts in line with the payment terms and debt protocol and escalate any potential problems as per escalation agreement.
3.    Work closely with other back office support teams in India and the teams in UK for solving queries, enquiries and to ensure protocols are followed by the concerned teams.
4.    Assisting the team in any other activity
5.    Reporting to the Manager of the team

Personal Skills:

1.    Good problem solving and analytical skills
2.    Excellent English skills both written and verbal.
3.    To be an able team member

Requirements:

1.    A graduate in any stream.
2.    Experience of 1-2 years in Back office environment. Experience in Accounts receivable or Customer Services preferred.
3.    Experience in Direct Interaction with Clients via E-mail and Phone.
4.    Good working knowledge in MS office particularly in Excel.
5.    Good Communication Skills both Oral and Writing.

Send your resume to: [email protected]

You can also send the resume to [email protected] with subject line as ‘Executive’