RapidValue Launches Mobile Field Service Suite

TechnoparkToday.com > With smartphones and tablets been utilized by people in every aspect of their daily activities, technology is certainly revolutionizing mobility landscape in a big way. This transformation is not only influencing people’s life, but impacting enterprises across industries. Some of the early adopters of enterprise mobility such as retail, healthcare, banking and education have noticed high profitability through mobility solutions. This has impressed other industries like automobile, manufacturing and logistics sectors to go mobile. Enterprise mobile applications such as financial dashboards, self-serve HR portals, operational dashboards, expense tracker is gaining demand on a large scale. Nevertheless, more recently industry experts forecast field service management to be the next big trend in mobility.

Field service management is pertinent to several industries, which requires service technicians to go to customer site to perform the job efficiently. With a comprehensive mobile tool available for field service technicians to access critical data anytime, from anywhere eliminating the redundancy of manual job, thus improves efficiency. This also helps service technicians to interact with customers and co-workers instantly while on the field.

To ease service engineers’ job and to address the challenges faced by IT managers for them to track and assign their resources in a structured manner, RapidValue Solutions, a leading provider of end-to-end enterprise mobility services has globally launched a new product – Mobile Field Service Suite.

Mobile Field Service Suite is an Enterprise scale solution built on multiple devices platforms such as iPhone, iPad, Android phones and Android tablets, and can be integrated with various enterprise back-end systems such as Oracle, SAP and legacy systems. This comprehensive mobile workforce solution from RapidValue can provide field service technicians with daily field service tasks list, schedule customer appointments, view customer/ product & service details, access real-time reporting of charges, generate invoices, capture signatures and many more. This field service mobility solution is also advantageous for IT managers to assign their field service resources to attend service requests based on location.

RapidValue’s Mobile Field Service Suite is suitable for service organizations where service technicians are performing on-field job operations to attend customers located across a wide geographical area. With features such as real-time communication, online reporting, device-specific functionality like GPS tracking, barcode scanning, voice recording enabled in the app; improves staff productivity, streamlines workflow, reduces cost and enhances customer experience. To know more about Field Service Mobility and Mobile Field Service Suite, read on http://www.rapidvaluesolutions.com/field_service/brochure.html